| Subject | Category | Added | Updated | Views |
|---|---|---|---|---|
| "Got a packet bigger than 'max_allowed_packet' bytes" OR "MySQL server has gone away" | General Troubleshooting | 13 years ago | 13 years ago | 4299 |
| 11th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2093 |
| 12th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1751 |
| 13th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1844 |
| 14th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1833 |
| 15th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1840 |
| 19th June 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1820 |
| 2.0 Linux Agent - Supports Services | BluetraitIO Release Notes | 3 years ago | 4 months ago | 1161 |
| 23rd April 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1892 |
| 24th June 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1807 |
| 27th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1776 |
| 27th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1885 |
| 2nd May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2025 |
| 404 Error The requested URL /login/ was not found on this server. | General Troubleshooting | 13 years ago | 11 years ago | 7469 |
| 7th August Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1779 |
| 7th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1940 |
| 9th August 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1778 |
| 9th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1758 |
| Adding a Product | Billing Documentation | 7 years ago | 7 years ago | 1914 |
| Adding a Ticket | Tickets Documentation | 7 years ago | 7 years ago | 2040 |
| Adding a Timesheet | Timesheets Documentation | 7 years ago | 7 years ago | 2016 |
| Adding an Expense | Timesheets Documentation | 7 years ago | 7 years ago | 1935 |
| Agent Features Matrix | Bluetrait MSP | 6 years ago | 1 month ago | 2090 |
| Agent Uninstall or New Agent Registration | Bluetrait MSP | 6 years ago | 1 year ago | 2235 |
| Agent Update | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1081 |
| API Examples | Bluetrait MSP | 6 years ago | 5 years ago | 1876 |
| Approving a Timesheet | Timesheets Documentation | 7 years ago | 7 years ago | 1988 |
| Approving an Expense | Timesheets Documentation | 7 years ago | 7 years ago | 2062 |
| April 2025 Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 578 |
| April Release | BluetraitIO Release Notes | 2 years ago | 2 years ago | 788 |
| Assets Module | BluetraitIO Release Notes | 3 years ago | 3 years ago | 989 |
| Aug 2026 Release | BluetraitIO Release Notes | 10 days ago | 10 days ago | 14 |
| Aug Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1000 |
| Auto Updater | Tickets General | 13 years ago | 11 years ago | 4698 |
| Available Plugins | Tickets General | 13 years ago | 11 years ago | 12152 |
| Azure Ticket Updates | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1346 |
| Azure/Office 365 Integration | Bluetrait MSP | 6 years ago | 3 months ago | 1930 |
| Backend Billing Improvements | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1376 |
| Basic vs Advanced RMM Module | Bluetrait MSP | 1 year ago | 1 month ago | 611 |
| Battery Information & Dell Warranty Info | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1576 |
| Billing Settings | Billing Documentation | 7 years ago | 7 years ago | 2327 |
| Blank Page | General Troubleshooting | 13 years ago | 13 years ago | 4122 |
| Bluetrait Agent TLS | Bluetrait MSP | 1 year ago | 1 year ago | 691 |
| Bluetrait Enterprise (for SAP) System Requirements | Bluetrait Documentation | 4 years ago | 8 months ago | 1785 |
| Bluetrait Mobile App — Features Guide for MSP Field Staff | Bluetrait MSP | 9 days ago | 9 days ago | 14 |
| Bluetrait Release Log | Tickets General | 13 years ago | 6 years ago | 42854 |
| BluetraitIO Features | Bluetrait MSP | 9 days ago | 9 days ago | 34 |
| Company View Permissions + Link Passwords & More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1355 |
| Creating a custom theme | Tickets General | 13 years ago | 11 years ago | 10959 |
| CRM Settings | CRM Documentation | 7 years ago | 7 years ago | 1983 |
| CRON Fix | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1077 |
| CRON Setup | General Troubleshooting | 13 years ago | 11 years ago | 6362 |
| Custom Fields | Bluetrait Documentation | 7 years ago | 7 years ago | 2262 |
| Dec Update | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1078 |
| Edit Local User Permissions + More | BluetraitIO Release Notes | 1 year ago | 1 year ago | 710 |
| Email Notification Tokens | Bluetrait Documentation | 11 years ago | 7 years ago | 3593 |
| Enabling Modules | Bluetrait Documentation | 7 years ago | 7 years ago | 2306 |
| External JSON Authentication | Tickets General | 12 years ago | 7 years ago | 4526 |
| Feb Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1050 |
| Feb Release | BluetraitIO Release Notes | 2 years ago | 2 years ago | 878 |
| File Repository, Tray Icon, Powershell Variables, Slashtop Integration & More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 2116 |
| Fixes | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1194 |
| Further User Management Improvements | BluetraitIO Release Notes | 1 year ago | 1 year ago | 640 |
| Get Installed Windows Software Updates | BluetraitIO Release Notes | 5 years ago | 5 years ago | 2020 |
| GPU Info & Bug Fixes | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1874 |
| How to create a custom language | General Troubleshooting | 13 years ago | 11 years ago | 5191 |
| How to: Add a custom logo | Tickets General | 11 years ago | 11 years ago | 4176 |
| Improved Interface & Windows Agent | BluetraitIO Release Notes | 5 years ago | 5 years ago | 2060 |
| Improved Printer SNMP Support | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1712 |
| Install Agent on 3CX Debian | Bluetrait MSP | 3 years ago | 1 year ago | 1014 |
| Installing Linux Agent | Bluetrait MSP | 2 years ago | 1 year ago | 868 |
| Is Microsoft IIS supported? | General Troubleshooting | 13 years ago | 13 years ago | 4045 |
| Is nginx supported? | General Troubleshooting | 13 years ago | 12 years ago | 4612 |
| Jan 2025 Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 589 |
| Job Wizard + More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1765 |
| July 2026 Release | BluetraitIO Release Notes | 1 month ago | 1 month ago | 49 |
| July 2026 Release - Part 2 | BluetraitIO Release Notes | 29 days ago | 29 days ago | 48 |
| June Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 985 |
| Latest Release | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1154 |
| Latest Release | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1142 |
| Linux Agent Change Log | Bluetrait MSP | 6 years ago | 6 days ago | 2297 |
| Local Users, Import/Export & More Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1884 |
| Log4j Library | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1238 |
| MacOS Agent Change Log | Bluetrait MSP | 6 years ago | 9 months ago | 2017 |
| May Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 529 |
| Minor Fixes | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1180 |
| Mobile Apps | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1156 |
| Mr Password Security Upgrade | MrP General | 13 years ago | 13 years ago | 7424 |
| MrPassword Release Log | MrP General | 12 years ago | 10 years ago | 4155 |
| Network Site Detection | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1220 |
| New Agent Searching + Google Auth & More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1223 |
| New Module: Forms | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1082 |
| Office 365 & Gmail Email Settings | Bluetrait Documentation | 13 years ago | 6 years ago | 4369 |
| Outage Window 29th Jan | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1825 |
| Passwords/Tickets/Reports & More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1370 |
| Patch Exclusions + More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1735 |
| Patch History, Location Tracking & More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1624 |
| Performance Graphs + Tweaks | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1769 |
| Performance Update | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1009 |
| Pete Media Server | Dalegroup | 1 year ago | 1 year ago | 565 |
| PHP Strict Mode | General Troubleshooting | 13 years ago | 13 years ago | 4245 |
| Proxy Server | Bluetrait MSP | 5 years ago | 5 years ago | 1827 |
| Report Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1186 |
| Road Map | Bluetrait MSP | 6 years ago | 27 days ago | 4914 |
| September Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1066 |
| Service cannot be started. System.ArgumentException: The source 'BluetraitAgent' is not registered in log 'Bluetrait'. | Bluetrait MSP | 1 year ago | 1 year ago | 586 |
| Skip Timesheet Approval Option | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1781 |
| Support Matrix | General Troubleshooting | 11 years ago | 10 years ago | 3601 |
| System Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1079 |
| Ticket & Timesheet Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1169 |
| Ticket Improvements | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1514 |
| Ticket Updates | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1129 |
| Tickets 5 Upgrade Information | Tickets General | 11 years ago | 10 years ago | 3948 |
| Tickets Cron File | Tickets General | 13 years ago | 13 years ago | 3922 |
| Tickets Handbook | Tickets General | 12 years ago | 7 years ago | 4837 |
| Tickets Settings | Tickets Documentation | 7 years ago | 7 years ago | 2128 |
| Updated Linux Agent | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1138 |
| UPS Alerts | BluetraitIO Release Notes | 3 years ago | 3 years ago | 893 |
| UPS Support | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1140 |
| User Permissions | Bluetrait Documentation | 7 years ago | 6 years ago | 2282 |
| Various fixes | BluetraitIO Release Notes | 3 years ago | 3 years ago | 904 |
| Various Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1103 |
| Windows Agent Change Log | Bluetrait MSP | 6 years ago | 6 days ago | 2346 |
| Writing Plugins | Tickets General | 12 years ago | 12 years ago | 3878 |
| Xero Fixes | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1099 |
| Xero For Bluetrait | Xero Documentation | 7 years ago | 7 years ago | 2681 |
| Xero OAuth 2.0 Beta | Bluetrait MSP | 5 years ago | 5 years ago | 1889 |
| Xero OAuth 2.0 BETA | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1704 |
| Zendesk vs Tickets | Tickets General | 13 years ago | 13 years ago | 4203 |