| Subject | Category | Added | Updated | Views |
|---|---|---|---|---|
| "Got a packet bigger than 'max_allowed_packet' bytes" OR "MySQL server has gone away" | General Troubleshooting | 13 years ago | 13 years ago | 4331 |
| 11th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2128 |
| 12th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1787 |
| 13th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1888 |
| 14th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1868 |
| 15th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1874 |
| 19th June 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1854 |
| 2.0 Linux Agent - Supports Services | BluetraitIO Release Notes | 3 years ago | 4 months ago | 1198 |
| 23rd April 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1927 |
| 24th June 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1848 |
| 27th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1810 |
| 27th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1925 |
| 2nd May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2058 |
| 404 Error The requested URL /login/ was not found on this server. | General Troubleshooting | 13 years ago | 11 years ago | 7518 |
| 7th August Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1813 |
| 7th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1973 |
| 9th August 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1820 |
| 9th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1793 |
| Adding a Product | Billing Documentation | 7 years ago | 7 years ago | 1952 |
| Adding a Ticket | Tickets Documentation | 7 years ago | 7 years ago | 2078 |
| Adding a Timesheet | Timesheets Documentation | 7 years ago | 7 years ago | 2047 |
| Adding an Expense | Timesheets Documentation | 7 years ago | 7 years ago | 1973 |
| Agent Features Matrix | Bluetrait MSP | 6 years ago | 1 month ago | 2124 |
| Agent Uninstall or New Agent Registration | Bluetrait MSP | 6 years ago | 1 year ago | 2268 |
| Agent Update | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1111 |
| API Examples | Bluetrait MSP | 6 years ago | 5 years ago | 1911 |
| Approving a Timesheet | Timesheets Documentation | 7 years ago | 7 years ago | 2030 |
| Approving an Expense | Timesheets Documentation | 7 years ago | 7 years ago | 2101 |
| April 2025 Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 607 |
| April Release | BluetraitIO Release Notes | 2 years ago | 2 years ago | 817 |
| Assets Module | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1018 |
| Aug 2026 Release | BluetraitIO Release Notes | 1 month ago | 1 month ago | 51 |
| Aug Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1030 |
| Auto Updater | Tickets General | 13 years ago | 11 years ago | 4741 |
| Available Plugins | Tickets General | 13 years ago | 11 years ago | 12189 |
| Azure Ticket Updates | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1380 |
| Azure/Office 365 Integration | Bluetrait MSP | 6 years ago | 4 months ago | 1965 |
| Backend Billing Improvements | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1409 |
| Basic vs Advanced RMM Module | Bluetrait MSP | 1 year ago | 1 month ago | 640 |
| Battery Information & Dell Warranty Info | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1608 |
| Billing Settings | Billing Documentation | 7 years ago | 7 years ago | 2369 |
| Blank Page | General Troubleshooting | 13 years ago | 13 years ago | 4151 |
| Bluetrait Agent TLS | Bluetrait MSP | 1 year ago | 1 year ago | 716 |
| Bluetrait Enterprise (for SAP) System Requirements | Bluetrait Documentation | 4 years ago | 9 months ago | 1815 |
| Bluetrait Mobile App — Features Guide for MSP Field Staff | Bluetrait MSP | 1 month ago | 1 month ago | 49 |
| Bluetrait Release Log | Tickets General | 13 years ago | 6 years ago | 42909 |
| BluetraitIO Features | Bluetrait MSP | 1 month ago | 1 month ago | 68 |
| Company View Permissions + Link Passwords & More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1387 |
| Creating a custom theme | Tickets General | 13 years ago | 11 years ago | 11011 |
| CRM Settings | CRM Documentation | 7 years ago | 7 years ago | 2025 |
| CRON Fix | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1105 |
| CRON Setup | General Troubleshooting | 13 years ago | 11 years ago | 6407 |
| Custom Fields | Bluetrait Documentation | 7 years ago | 7 years ago | 2287 |
| Dec Update | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1106 |
| Edit Local User Permissions + More | BluetraitIO Release Notes | 2 years ago | 2 years ago | 738 |
| Email Notification Tokens | Bluetrait Documentation | 11 years ago | 7 years ago | 3620 |
| Enabling Modules | Bluetrait Documentation | 7 years ago | 7 years ago | 2338 |
| External JSON Authentication | Tickets General | 12 years ago | 7 years ago | 4567 |
| Feb Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1078 |
| Feb Release | BluetraitIO Release Notes | 2 years ago | 2 years ago | 903 |
| File Repository, Tray Icon, Powershell Variables, Slashtop Integration & More | BluetraitIO Release Notes | 6 years ago | 5 years ago | 2150 |
| Fixes | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1224 |
| Further User Management Improvements | BluetraitIO Release Notes | 1 year ago | 1 year ago | 667 |
| Get Installed Windows Software Updates | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2052 |
| GPU Info & Bug Fixes | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1904 |
| How to create a custom language | General Troubleshooting | 13 years ago | 11 years ago | 5216 |
| How to: Add a custom logo | Tickets General | 11 years ago | 11 years ago | 4217 |
| Improved Interface & Windows Agent | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2095 |
| Improved Printer SNMP Support | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1743 |
| Install Agent on 3CX Debian | Bluetrait MSP | 3 years ago | 1 year ago | 1041 |
| Installing Linux Agent | Bluetrait MSP | 2 years ago | 1 year ago | 892 |
| Is Microsoft IIS supported? | General Troubleshooting | 13 years ago | 13 years ago | 4069 |
| Is nginx supported? | General Troubleshooting | 13 years ago | 12 years ago | 4649 |
| Jan 2025 Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 618 |
| Job Wizard + More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1795 |
| July 2026 Release | BluetraitIO Release Notes | 1 month ago | 1 month ago | 81 |
| July 2026 Release - Part 2 | BluetraitIO Release Notes | 1 month ago | 1 month ago | 81 |
| June Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1016 |
| Latest Release | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1177 |
| Latest Release | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1175 |
| Linux Agent Change Log | Bluetrait MSP | 6 years ago | 29 days ago | 2329 |
| Local Users, Import/Export & More Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1913 |
| Log4j Library | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1273 |
| MacOS Agent Change Log | Bluetrait MSP | 6 years ago | 9 months ago | 2047 |
| May Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 556 |
| Minor Fixes | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1213 |
| Mobile Apps | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1188 |
| Mr Password Security Upgrade | MrP General | 13 years ago | 13 years ago | 7484 |
| MrPassword Release Log | MrP General | 13 years ago | 10 years ago | 4193 |
| Network Site Detection | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1253 |
| New Agent Searching + Google Auth & More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1249 |
| New Module: Forms | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1106 |
| Office 365 & Gmail Email Settings | Bluetrait Documentation | 13 years ago | 6 years ago | 4407 |
| Outage Window 29th Jan | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1857 |
| Passwords/Tickets/Reports & More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1393 |
| Patch Exclusions + More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1760 |
| Patch History, Location Tracking & More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1649 |
| Performance Graphs + Tweaks | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1797 |
| Performance Update | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1033 |
| Pete Media Server | Dalegroup | 1 year ago | 1 year ago | 586 |
| PHP Strict Mode | General Troubleshooting | 13 years ago | 13 years ago | 4276 |
| Proxy Server | Bluetrait MSP | 6 years ago | 6 years ago | 1852 |
| Report Improvements | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1206 |
| Road Map | Bluetrait MSP | 6 years ago | 1 month ago | 4950 |
| September Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1088 |
| Service cannot be started. System.ArgumentException: The source 'BluetraitAgent' is not registered in log 'Bluetrait'. | Bluetrait MSP | 1 year ago | 1 year ago | 610 |
| Skip Timesheet Approval Option | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1808 |
| Support Matrix | General Troubleshooting | 11 years ago | 11 years ago | 3627 |
| System Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1103 |
| Ticket & Timesheet Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1190 |
| Ticket Improvements | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1539 |
| Ticket Updates | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1153 |
| Tickets 5 Upgrade Information | Tickets General | 11 years ago | 10 years ago | 3980 |
| Tickets Cron File | Tickets General | 13 years ago | 13 years ago | 3951 |
| Tickets Handbook | Tickets General | 12 years ago | 7 years ago | 4871 |
| Tickets Settings | Tickets Documentation | 7 years ago | 7 years ago | 2151 |
| Updated Linux Agent | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1164 |
| UPS Alerts | BluetraitIO Release Notes | 3 years ago | 3 years ago | 915 |
| UPS Support | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1167 |
| User Permissions | Bluetrait Documentation | 7 years ago | 6 years ago | 2312 |
| Various fixes | BluetraitIO Release Notes | 3 years ago | 3 years ago | 927 |
| Various Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1131 |
| Windows Agent Change Log | Bluetrait MSP | 6 years ago | 21 days ago | 2394 |
| Writing Plugins | Tickets General | 12 years ago | 12 years ago | 3908 |
| Xero Fixes | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1124 |
| Xero For Bluetrait | Xero Documentation | 7 years ago | 7 years ago | 2716 |
| Xero OAuth 2.0 Beta | Bluetrait MSP | 5 years ago | 5 years ago | 1918 |
| Xero OAuth 2.0 BETA | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1735 |
| Zendesk vs Tickets | Tickets General | 13 years ago | 13 years ago | 4233 |