| Subject | Category | Added | Updated | Views |
|---|---|---|---|---|
| "Got a packet bigger than 'max_allowed_packet' bytes" OR "MySQL server has gone away" | General Troubleshooting | 13 years ago | 13 years ago | 4329 |
| 11th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2125 |
| 12th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1785 |
| 13th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1881 |
| 14th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1866 |
| 15th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1871 |
| 19th June 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1852 |
| 2.0 Linux Agent - Supports Services | BluetraitIO Release Notes | 3 years ago | 4 months ago | 1195 |
| 23rd April 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1924 |
| 24th June 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1845 |
| 27th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1804 |
| 27th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1920 |
| 2nd May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2054 |
| 404 Error The requested URL /login/ was not found on this server. | General Troubleshooting | 13 years ago | 11 years ago | 7513 |
| 7th August Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1809 |
| 7th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1969 |
| 9th August 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1816 |
| 9th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1789 |
| Adding a Product | Billing Documentation | 7 years ago | 7 years ago | 1947 |
| Adding a Ticket | Tickets Documentation | 7 years ago | 7 years ago | 2075 |
| Adding a Timesheet | Timesheets Documentation | 7 years ago | 7 years ago | 2044 |
| Adding an Expense | Timesheets Documentation | 7 years ago | 7 years ago | 1968 |
| Agent Features Matrix | Bluetrait MSP | 6 years ago | 1 month ago | 2118 |
| Agent Uninstall or New Agent Registration | Bluetrait MSP | 6 years ago | 1 year ago | 2266 |
| Agent Update | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1109 |
| API Examples | Bluetrait MSP | 6 years ago | 5 years ago | 1903 |
| Approving a Timesheet | Timesheets Documentation | 7 years ago | 7 years ago | 2024 |
| Approving an Expense | Timesheets Documentation | 7 years ago | 7 years ago | 2098 |
| April 2025 Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 605 |
| April Release | BluetraitIO Release Notes | 2 years ago | 2 years ago | 815 |
| Assets Module | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1016 |
| Aug 2026 Release | BluetraitIO Release Notes | 30 days ago | 30 days ago | 47 |
| Aug Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1027 |
| Auto Updater | Tickets General | 13 years ago | 11 years ago | 4735 |
| Available Plugins | Tickets General | 13 years ago | 11 years ago | 12181 |
| Azure Ticket Updates | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1377 |
| Azure/Office 365 Integration | Bluetrait MSP | 6 years ago | 4 months ago | 1961 |
| Backend Billing Improvements | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1405 |
| Basic vs Advanced RMM Module | Bluetrait MSP | 1 year ago | 1 month ago | 637 |
| Battery Information & Dell Warranty Info | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1605 |
| Billing Settings | Billing Documentation | 7 years ago | 7 years ago | 2365 |
| Blank Page | General Troubleshooting | 13 years ago | 13 years ago | 4147 |
| Bluetrait Agent TLS | Bluetrait MSP | 1 year ago | 1 year ago | 715 |
| Bluetrait Enterprise (for SAP) System Requirements | Bluetrait Documentation | 4 years ago | 9 months ago | 1811 |
| Bluetrait Mobile App — Features Guide for MSP Field Staff | Bluetrait MSP | 29 days ago | 29 days ago | 43 |
| Bluetrait Release Log | Tickets General | 13 years ago | 6 years ago | 42904 |
| BluetraitIO Features | Bluetrait MSP | 29 days ago | 29 days ago | 65 |
| Company View Permissions + Link Passwords & More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1382 |
| Creating a custom theme | Tickets General | 13 years ago | 11 years ago | 11005 |
| CRM Settings | CRM Documentation | 7 years ago | 7 years ago | 2020 |
| CRON Fix | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1102 |
| CRON Setup | General Troubleshooting | 13 years ago | 11 years ago | 6403 |
| Custom Fields | Bluetrait Documentation | 7 years ago | 7 years ago | 2283 |
| Dec Update | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1102 |
| Edit Local User Permissions + More | BluetraitIO Release Notes | 1 year ago | 1 year ago | 734 |
| Email Notification Tokens | Bluetrait Documentation | 11 years ago | 7 years ago | 3618 |
| Enabling Modules | Bluetrait Documentation | 7 years ago | 7 years ago | 2335 |
| External JSON Authentication | Tickets General | 12 years ago | 7 years ago | 4565 |
| Feb Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1076 |
| Feb Release | BluetraitIO Release Notes | 2 years ago | 2 years ago | 902 |
| File Repository, Tray Icon, Powershell Variables, Slashtop Integration & More | BluetraitIO Release Notes | 6 years ago | 5 years ago | 2143 |
| Fixes | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1221 |
| Further User Management Improvements | BluetraitIO Release Notes | 1 year ago | 1 year ago | 663 |
| Get Installed Windows Software Updates | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2051 |
| GPU Info & Bug Fixes | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1901 |
| How to create a custom language | General Troubleshooting | 13 years ago | 11 years ago | 5212 |
| How to: Add a custom logo | Tickets General | 11 years ago | 11 years ago | 4210 |
| Improved Interface & Windows Agent | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2092 |
| Improved Printer SNMP Support | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1739 |
| Install Agent on 3CX Debian | Bluetrait MSP | 3 years ago | 1 year ago | 1037 |
| Installing Linux Agent | Bluetrait MSP | 2 years ago | 1 year ago | 889 |
| Is Microsoft IIS supported? | General Troubleshooting | 13 years ago | 13 years ago | 4068 |
| Is nginx supported? | General Troubleshooting | 13 years ago | 12 years ago | 4643 |
| Jan 2025 Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 613 |
| Job Wizard + More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1791 |
| July 2026 Release | BluetraitIO Release Notes | 1 month ago | 1 month ago | 79 |
| July 2026 Release - Part 2 | BluetraitIO Release Notes | 1 month ago | 1 month ago | 80 |
| June Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1009 |
| Latest Release | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1176 |
| Latest Release | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1170 |
| Linux Agent Change Log | Bluetrait MSP | 6 years ago | 26 days ago | 2325 |
| Local Users, Import/Export & More Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1910 |
| Log4j Library | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1269 |
| MacOS Agent Change Log | Bluetrait MSP | 6 years ago | 9 months ago | 2043 |
| May Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 554 |
| Minor Fixes | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1210 |
| Mobile Apps | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1182 |
| Mr Password Security Upgrade | MrP General | 13 years ago | 13 years ago | 7478 |
| MrPassword Release Log | MrP General | 13 years ago | 10 years ago | 4186 |
| Network Site Detection | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1251 |
| New Agent Searching + Google Auth & More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1247 |
| New Module: Forms | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1105 |
| Office 365 & Gmail Email Settings | Bluetrait Documentation | 13 years ago | 6 years ago | 4404 |
| Outage Window 29th Jan | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1854 |
| Passwords/Tickets/Reports & More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1389 |
| Patch Exclusions + More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1755 |
| Patch History, Location Tracking & More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1647 |
| Performance Graphs + Tweaks | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1790 |
| Performance Update | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1028 |
| Pete Media Server | Dalegroup | 1 year ago | 1 year ago | 582 |
| PHP Strict Mode | General Troubleshooting | 13 years ago | 13 years ago | 4274 |
| Proxy Server | Bluetrait MSP | 6 years ago | 6 years ago | 1850 |
| Report Improvements | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1204 |
| Road Map | Bluetrait MSP | 6 years ago | 1 month ago | 4947 |
| September Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1085 |
| Service cannot be started. System.ArgumentException: The source 'BluetraitAgent' is not registered in log 'Bluetrait'. | Bluetrait MSP | 1 year ago | 1 year ago | 606 |
| Skip Timesheet Approval Option | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1805 |
| Support Matrix | General Troubleshooting | 11 years ago | 11 years ago | 3626 |
| System Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1100 |
| Ticket & Timesheet Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1189 |
| Ticket Improvements | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1536 |
| Ticket Updates | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1148 |
| Tickets 5 Upgrade Information | Tickets General | 11 years ago | 10 years ago | 3977 |
| Tickets Cron File | Tickets General | 13 years ago | 13 years ago | 3946 |
| Tickets Handbook | Tickets General | 12 years ago | 7 years ago | 4866 |
| Tickets Settings | Tickets Documentation | 7 years ago | 7 years ago | 2150 |
| Updated Linux Agent | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1162 |
| UPS Alerts | BluetraitIO Release Notes | 3 years ago | 3 years ago | 914 |
| UPS Support | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1166 |
| User Permissions | Bluetrait Documentation | 7 years ago | 6 years ago | 2310 |
| Various fixes | BluetraitIO Release Notes | 3 years ago | 3 years ago | 925 |
| Various Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1130 |
| Windows Agent Change Log | Bluetrait MSP | 6 years ago | 19 days ago | 2391 |
| Writing Plugins | Tickets General | 12 years ago | 12 years ago | 3904 |
| Xero Fixes | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1121 |
| Xero For Bluetrait | Xero Documentation | 7 years ago | 7 years ago | 2709 |
| Xero OAuth 2.0 Beta | Bluetrait MSP | 5 years ago | 5 years ago | 1914 |
| Xero OAuth 2.0 BETA | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1728 |
| Zendesk vs Tickets | Tickets General | 13 years ago | 13 years ago | 4230 |