Article

4 years ago

4 years ago

General Troubleshooting

1219

Blank Page

If your Tickets or MrPassword install gives you a blank page after install this often means that there is a PHP error.

You can enable the error messages by editing the index.php file in the root of the install.


After the line (Tickets):

namespace sts;

Add:

error_reporting(E_ALL);
ini_set('display_errors', '1');

After the line (MrPassword):

namespace mrpassword;

Add:

error_reporting(E_ALL);
ini_set('display_errors', '1');

This will now display any error messages when you load the web page.

Once you have the specific error message please log a support ticket and we should be able to help.

Applies To: Tickets, MrPassword