Added

2 years ago

Updated

2 years ago

Category

BluetraitIO Release Notes

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400

We have released an update to the tickets module.

• + Multiple Ticket Rules can now apply to the 1 ticket. For example you can change status and priority with a different set of rules.
• + When viewing attachments on a ticket, if you click view on a wav file you can now listen in the browser (currently does not apply to note/reply attachments)
• * Fixed issue with CCs when using Azure Integration