30 days ago

30 days ago

BluetraitIO Release Notes

5

Ticket Updates

We have released an update to the tickets module.

  • + Multiple Ticket Rules can now apply to the 1 ticket. For example you can change status and priority with a different set of rules.
  • +¬†When viewing attachments on a ticket, if you click view on a wav file you can now listen in the browser (currently does not apply to note/reply attachments)
  • * Fixed issue with CCs when using Azure Integration