10 years ago

9 years ago

General Troubleshooting


Is Microsoft IIS supported?

No sorry we do not directly support Microsoft IIS, only Apache is supported.

Some clients have successfully used IIS with the following module installed:


After you have installed this module you then need to import the rules found in the .htaccess file:


The following is an example of a web.config file provided by an existing user of Tickets:

<?xml version="1.0" encoding="UTF-8"?>
				<rule name="rule 1q" stopProcessing="true">
					<match url="^(.*)$" />
						<add input="{REQUEST_FILENAME}" matchType="IsFile" negate="true" />
					<action type="Rewrite" url="/index.php?url={R:1}" appendQueryString="true" />
			<mimeMap fileExtension="js" mimeType="application/javascript" />
			<mimeMap fileExtension="css" mimeType="text/css" />