| Subject | Category | Added | Updated | Views |
|---|---|---|---|---|
| "Got a packet bigger than 'max_allowed_packet' bytes" OR "MySQL server has gone away" | General Troubleshooting | 13 years ago | 13 years ago | 4342 |
| 11th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2138 |
| 12th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1798 |
| 13th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1898 |
| 14th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1876 |
| 15th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1889 |
| 19th June 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1872 |
| 2.0 Linux Agent - Supports Services | BluetraitIO Release Notes | 3 years ago | 5 months ago | 1210 |
| 23rd April 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1936 |
| 24th June 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1858 |
| 27th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1830 |
| 27th May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1938 |
| 2nd May 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2074 |
| 404 Error The requested URL /login/ was not found on this server. | General Troubleshooting | 13 years ago | 11 years ago | 7532 |
| 7th August Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1821 |
| 7th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1981 |
| 9th August 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1830 |
| 9th July 2020 Release | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1805 |
| Adding a Product | Billing Documentation | 7 years ago | 7 years ago | 1962 |
| Adding a Ticket | Tickets Documentation | 7 years ago | 7 years ago | 2106 |
| Adding a Timesheet | Timesheets Documentation | 7 years ago | 7 years ago | 2055 |
| Adding an Expense | Timesheets Documentation | 7 years ago | 7 years ago | 1982 |
| Agent Features Matrix | Bluetrait MSP | 6 years ago | 2 months ago | 2149 |
| Agent Uninstall or New Agent Registration | Bluetrait MSP | 6 years ago | 1 year ago | 2298 |
| Agent Update | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1119 |
| API Examples | Bluetrait MSP | 6 years ago | 5 years ago | 1917 |
| Approving a Timesheet | Timesheets Documentation | 7 years ago | 7 years ago | 2038 |
| Approving an Expense | Timesheets Documentation | 7 years ago | 7 years ago | 2110 |
| April 2025 Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 617 |
| April Release | BluetraitIO Release Notes | 2 years ago | 2 years ago | 824 |
| Assets Module | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1028 |
| Aug 2026 Release | BluetraitIO Release Notes | 1 month ago | 1 month ago | 62 |
| Aug Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1039 |
| Auto Updater | Tickets General | 13 years ago | 11 years ago | 4754 |
| Available Plugins | Tickets General | 13 years ago | 11 years ago | 12204 |
| Azure Ticket Updates | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1389 |
| Azure/Office 365 Integration | Bluetrait MSP | 6 years ago | 5 months ago | 1977 |
| Backend Billing Improvements | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1414 |
| Basic vs Advanced RMM Module | Bluetrait MSP | 1 year ago | 2 months ago | 648 |
| Battery Information & Dell Warranty Info | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1624 |
| Billing Settings | Billing Documentation | 7 years ago | 7 years ago | 2381 |
| Blank Page | General Troubleshooting | 13 years ago | 13 years ago | 4162 |
| Bluetrait Agent TLS | Bluetrait MSP | 1 year ago | 1 year ago | 726 |
| Bluetrait Enterprise (for SAP) System Requirements | Bluetrait Documentation | 5 years ago | 10 months ago | 1821 |
| Bluetrait Mobile App — Features Guide for MSP Field Staff | Bluetrait MSP | 1 month ago | 1 month ago | 65 |
| Bluetrait Release Log | Tickets General | 13 years ago | 6 years ago | 42939 |
| BluetraitIO Features | Bluetrait MSP | 1 month ago | 1 month ago | 82 |
| Company View Permissions + Link Passwords & More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1395 |
| Creating a custom theme | Tickets General | 13 years ago | 11 years ago | 11029 |
| CRM Settings | CRM Documentation | 7 years ago | 7 years ago | 2035 |
| CRON Fix | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1113 |
| CRON Setup | General Troubleshooting | 13 years ago | 11 years ago | 6422 |
| Custom Fields | Bluetrait Documentation | 7 years ago | 7 years ago | 2297 |
| Dec Update | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1115 |
| Edit Local User Permissions + More | BluetraitIO Release Notes | 2 years ago | 2 years ago | 748 |
| Email Notification Tokens | Bluetrait Documentation | 11 years ago | 7 years ago | 3628 |
| Enabling Modules | Bluetrait Documentation | 7 years ago | 7 years ago | 2347 |
| External JSON Authentication | Tickets General | 13 years ago | 7 years ago | 4575 |
| Feb Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1087 |
| Feb Release | BluetraitIO Release Notes | 2 years ago | 2 years ago | 909 |
| File Repository, Tray Icon, Powershell Variables, Slashtop Integration & More | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2158 |
| Fixes | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1234 |
| Further User Management Improvements | BluetraitIO Release Notes | 2 years ago | 2 years ago | 673 |
| Get Installed Windows Software Updates | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2061 |
| GPU Info & Bug Fixes | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1915 |
| How to create a custom language | General Troubleshooting | 13 years ago | 11 years ago | 5228 |
| How to: Add a custom logo | Tickets General | 11 years ago | 11 years ago | 4257 |
| Improved Interface & Windows Agent | BluetraitIO Release Notes | 6 years ago | 6 years ago | 2102 |
| Improved Printer SNMP Support | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1750 |
| Install Agent on 3CX Debian | Bluetrait MSP | 3 years ago | 1 year ago | 1049 |
| Installing Linux Agent | Bluetrait MSP | 2 years ago | 1 year ago | 902 |
| Is Microsoft IIS supported? | General Troubleshooting | 13 years ago | 13 years ago | 4079 |
| Is nginx supported? | General Troubleshooting | 13 years ago | 12 years ago | 4657 |
| Jan 2025 Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 627 |
| Job Wizard + More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1805 |
| July 2026 Release | BluetraitIO Release Notes | 2 months ago | 2 months ago | 91 |
| July 2026 Release - Part 2 | BluetraitIO Release Notes | 2 months ago | 2 months ago | 97 |
| June Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1023 |
| Latest Release | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1183 |
| Latest Release | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1184 |
| Linux Agent Change Log | Bluetrait MSP | 6 years ago | 1 month ago | 2338 |
| Local Users, Import/Export & More Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1924 |
| Log4j Library | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1283 |
| MacOS Agent Change Log | Bluetrait MSP | 6 years ago | 10 months ago | 2052 |
| May Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 562 |
| Minor Fixes | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1222 |
| Mobile Apps | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1194 |
| Mr Password Security Upgrade | MrP General | 13 years ago | 13 years ago | 7508 |
| MrPassword Release Log | MrP General | 13 years ago | 10 years ago | 4199 |
| Network Site Detection | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1259 |
| New Agent Searching + Google Auth & More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1254 |
| New Module: Forms | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1116 |
| Office 365 & Gmail Email Settings | Bluetrait Documentation | 13 years ago | 6 years ago | 4414 |
| Outage Window 29th Jan | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1863 |
| Passwords/Tickets/Reports & More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1399 |
| Patch Exclusions + More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1767 |
| Patch History, Location Tracking & More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1655 |
| Performance Graphs + Tweaks | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1802 |
| Performance Update | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1041 |
| Pete Media Server | Dalegroup | 1 year ago | 1 year ago | 591 |
| PHP Strict Mode | General Troubleshooting | 13 years ago | 13 years ago | 4286 |
| Proxy Server | Bluetrait MSP | 6 years ago | 6 years ago | 1859 |
| Report Improvements | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1209 |
| Road Map | Bluetrait MSP | 6 years ago | 2 months ago | 4973 |
| September Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1103 |
| Service cannot be started. System.ArgumentException: The source 'BluetraitAgent' is not registered in log 'Bluetrait'. | Bluetrait MSP | 1 year ago | 1 year ago | 619 |
| Skip Timesheet Approval Option | BluetraitIO Release Notes | 6 years ago | 6 years ago | 1813 |
| Support Matrix | General Troubleshooting | 11 years ago | 11 years ago | 3636 |
| System Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1110 |
| Ticket & Timesheet Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1196 |
| Ticket Improvements | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1547 |
| Ticket Updates | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1161 |
| Tickets 5 Upgrade Information | Tickets General | 11 years ago | 10 years ago | 3987 |
| Tickets Cron File | Tickets General | 13 years ago | 13 years ago | 3959 |
| Tickets Handbook | Tickets General | 12 years ago | 7 years ago | 4883 |
| Tickets Settings | Tickets Documentation | 7 years ago | 7 years ago | 2158 |
| Updated Linux Agent | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1171 |
| UPS Alerts | BluetraitIO Release Notes | 3 years ago | 3 years ago | 922 |
| UPS Support | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1173 |
| User Permissions | Bluetrait Documentation | 7 years ago | 6 years ago | 2320 |
| Various fixes | BluetraitIO Release Notes | 3 years ago | 3 years ago | 935 |
| Various Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1135 |
| Windows Agent Change Log | Bluetrait MSP | 6 years ago | 1 month ago | 2405 |
| Writing Plugins | Tickets General | 12 years ago | 12 years ago | 3917 |
| Xero Fixes | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1131 |
| Xero For Bluetrait | Xero Documentation | 7 years ago | 7 years ago | 2731 |
| Xero OAuth 2.0 Beta | Bluetrait MSP | 5 years ago | 5 years ago | 1925 |
| Xero OAuth 2.0 BETA | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1740 |
| Zendesk vs Tickets | Tickets General | 13 years ago | 13 years ago | 4240 |