| Subject | Category | Added | Updated | Views |
|---|---|---|---|---|
| "Got a packet bigger than 'max_allowed_packet' bytes" OR "MySQL server has gone away" | General Troubleshooting | 12 years ago | 12 years ago | 3977 |
| 11th May 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1779 |
| 12th July 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1452 |
| 13th May 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1562 |
| 14th May 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1536 |
| 15th May 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1551 |
| 19th June 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1519 |
| 2.0 Linux Agent - Supports Services | BluetraitIO Release Notes | 2 years ago | 2 years ago | 887 |
| 23rd April 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1590 |
| 24th June 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1521 |
| 27th July 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1498 |
| 27th May 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1576 |
| 2nd May 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1692 |
| 404 Error The requested URL /login/ was not found on this server. | General Troubleshooting | 13 years ago | 10 years ago | 7045 |
| 7th August Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1499 |
| 7th July 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1633 |
| 9th August 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1486 |
| 9th July 2020 Release | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1498 |
| Adding a Product | Billing Documentation | 6 years ago | 6 years ago | 1641 |
| Adding a Ticket | Tickets Documentation | 6 years ago | 6 years ago | 1780 |
| Adding a Timesheet | Timesheets Documentation | 6 years ago | 6 years ago | 1754 |
| Adding an Expense | Timesheets Documentation | 6 years ago | 6 years ago | 1668 |
| Agent Features Matrix | Bluetrait MSP | 5 years ago | 1 year ago | 1790 |
| Agent Uninstall or New Agent Registration | Bluetrait MSP | 5 years ago | 7 months ago | 1838 |
| Agent Update | BluetraitIO Release Notes | 2 years ago | 2 years ago | 812 |
| API Examples | Bluetrait MSP | 5 years ago | 4 years ago | 1606 |
| Approving a Timesheet | Timesheets Documentation | 6 years ago | 6 years ago | 1712 |
| Approving an Expense | Timesheets Documentation | 6 years ago | 6 years ago | 1764 |
| April 2025 Release | BluetraitIO Release Notes | 7 months ago | 7 months ago | 301 |
| April Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 543 |
| Assets Module | BluetraitIO Release Notes | 2 years ago | 2 years ago | 715 |
| Aug Release | BluetraitIO Release Notes | 2 years ago | 2 years ago | 736 |
| Auto Updater | Tickets General | 12 years ago | 10 years ago | 4403 |
| Available Plugins | Tickets General | 12 years ago | 10 years ago | 11797 |
| Azure Ticket Updates | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1096 |
| Azure/Office 365 Integration | Bluetrait MSP | 5 years ago | 17 days ago | 1613 |
| Backend Billing Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1133 |
| Basic vs Advanced RMM Module | Bluetrait MSP | 9 months ago | 9 months ago | 357 |
| Battery Information & Dell Warranty Info | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1309 |
| Billing Settings | Billing Documentation | 6 years ago | 6 years ago | 1950 |
| Blank Page | General Troubleshooting | 13 years ago | 12 years ago | 3833 |
| Bluetrait Agent TLS | Bluetrait MSP | 11 months ago | 11 months ago | 400 |
| Bluetrait Enterprise (for SAP) System Requirements | Bluetrait Documentation | 4 years ago | 1 month ago | 1440 |
| Bluetrait Release Log | Tickets General | 13 years ago | 5 years ago | 41780 |
| Company View Permissions + Link Passwords & More | BluetraitIO Release Notes | 3 years ago | 3 years ago | 1076 |
| Creating a custom theme | Tickets General | 12 years ago | 10 years ago | 10470 |
| CRM Settings | CRM Documentation | 6 years ago | 6 years ago | 1710 |
| CRON Fix | BluetraitIO Release Notes | 3 years ago | 3 years ago | 807 |
| CRON Setup | General Troubleshooting | 13 years ago | 10 years ago | 5957 |
| Custom Fields | Bluetrait Documentation | 6 years ago | 6 years ago | 1985 |
| Dec Update | BluetraitIO Release Notes | 2 years ago | 2 years ago | 819 |
| Edit Local User Permissions + More | BluetraitIO Release Notes | 1 year ago | 1 year ago | 452 |
| Email Notification Tokens | Bluetrait Documentation | 10 years ago | 6 years ago | 3326 |
| Enabling Modules | Bluetrait Documentation | 6 years ago | 6 years ago | 2019 |
| External JSON Authentication | Tickets General | 12 years ago | 6 years ago | 4226 |
| Feb Release | BluetraitIO Release Notes | 2 years ago | 2 years ago | 782 |
| Feb Release | BluetraitIO Release Notes | 1 year ago | 1 year ago | 624 |
| File Repository, Tray Icon, Powershell Variables, Slashtop Integration & More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1870 |
| Fixes | BluetraitIO Release Notes | 3 years ago | 3 years ago | 929 |
| Further User Management Improvements | BluetraitIO Release Notes | 1 year ago | 1 year ago | 403 |
| Get Installed Windows Software Updates | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1771 |
| GPU Info & Bug Fixes | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1633 |
| How to create a custom language | General Troubleshooting | 13 years ago | 10 years ago | 4898 |
| How to: Add a custom logo | Tickets General | 10 years ago | 10 years ago | 3817 |
| Improved Interface & Windows Agent | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1797 |
| Improved Printer SNMP Support | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1442 |
| Install Agent on 3CX Debian | Bluetrait MSP | 2 years ago | 11 months ago | 750 |
| Installing Linux Agent | Bluetrait MSP | 2 years ago | 11 months ago | 617 |
| Is Microsoft IIS supported? | General Troubleshooting | 13 years ago | 12 years ago | 3791 |
| Is nginx supported? | General Troubleshooting | 12 years ago | 11 years ago | 4335 |
| Jan 2025 Release | BluetraitIO Release Notes | 9 months ago | 9 months ago | 355 |
| Job Wizard + More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1516 |
| June Release | BluetraitIO Release Notes | 2 years ago | 2 years ago | 733 |
| Latest Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 898 |
| Latest Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 865 |
| Linux Agent Change Log | Bluetrait MSP | 5 years ago | 5 months ago | 2006 |
| Local Users, Import/Export & More Release | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1613 |
| Log4j Library | BluetraitIO Release Notes | 3 years ago | 3 years ago | 964 |
| MacOS Agent Change Log | Bluetrait MSP | 5 years ago | 2 days ago | 1770 |
| May Release | BluetraitIO Release Notes | 5 months ago | 5 months ago | 288 |
| Minor Fixes | BluetraitIO Release Notes | 3 years ago | 3 years ago | 893 |
| Mobile Apps | BluetraitIO Release Notes | 2 years ago | 2 years ago | 907 |
| Mr Password Security Upgrade | MrP General | 12 years ago | 12 years ago | 6931 |
| MrPassword Release Log | MrP General | 12 years ago | 9 years ago | 3878 |
| Network Site Detection | BluetraitIO Release Notes | 3 years ago | 3 years ago | 926 |
| New Agent Searching + Google Auth & More | BluetraitIO Release Notes | 3 years ago | 3 years ago | 931 |
| New Module: Forms | BluetraitIO Release Notes | 3 years ago | 3 years ago | 842 |
| Office 365 & Gmail Email Settings | Bluetrait Documentation | 13 years ago | 5 years ago | 4053 |
| Outage Window 29th Jan | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1562 |
| Passwords/Tickets/Reports & More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1097 |
| Patch Exclusions + More | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1490 |
| Patch History, Location Tracking & More | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1362 |
| Performance Graphs + Tweaks | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1540 |
| Performance Update | BluetraitIO Release Notes | 2 years ago | 2 years ago | 743 |
| Pete Media Server | Dalegroup | 6 months ago | 6 months ago | 327 |
| PHP Strict Mode | General Troubleshooting | 12 years ago | 12 years ago | 3947 |
| Proxy Server | Bluetrait MSP | 5 years ago | 5 years ago | 1589 |
| Report Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 934 |
| Road Map | Bluetrait MSP | 5 years ago | 1 year ago | 2222 |
| September Release | BluetraitIO Release Notes | 3 years ago | 3 years ago | 844 |
| Service cannot be started. System.ArgumentException: The source 'BluetraitAgent' is not registered in log 'Bluetrait'. | Bluetrait MSP | 11 months ago | 11 months ago | 333 |
| Skip Timesheet Approval Option | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1542 |
| Support Matrix | General Troubleshooting | 10 years ago | 10 years ago | 3328 |
| System Improvements | BluetraitIO Release Notes | 3 years ago | 3 years ago | 858 |
| Ticket & Timesheet Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 924 |
| Ticket Improvements | BluetraitIO Release Notes | 4 years ago | 4 years ago | 1297 |
| Ticket Updates | BluetraitIO Release Notes | 4 years ago | 4 years ago | 892 |
| Tickets 5 Upgrade Information | Tickets General | 11 years ago | 9 years ago | 3647 |
| Tickets Cron File | Tickets General | 12 years ago | 12 years ago | 3670 |
| Tickets Handbook | Tickets General | 11 years ago | 6 years ago | 4382 |
| Tickets Settings | Tickets Documentation | 6 years ago | 6 years ago | 1910 |
| Updated Linux Agent | BluetraitIO Release Notes | 3 years ago | 3 years ago | 905 |
| UPS Alerts | BluetraitIO Release Notes | 2 years ago | 2 years ago | 646 |
| UPS Support | BluetraitIO Release Notes | 4 years ago | 4 years ago | 889 |
| User Permissions | Bluetrait Documentation | 6 years ago | 5 years ago | 2006 |
| Various fixes | BluetraitIO Release Notes | 3 years ago | 3 years ago | 680 |
| Various Improvements | BluetraitIO Release Notes | 3 years ago | 3 years ago | 834 |
| Windows Agent Change Log | Bluetrait MSP | 5 years ago | 3 months ago | 1978 |
| Writing Plugins | Tickets General | 11 years ago | 11 years ago | 3601 |
| Xero Fixes | BluetraitIO Release Notes | 4 years ago | 4 years ago | 857 |
| Xero For Bluetrait | Xero Documentation | 6 years ago | 6 years ago | 2305 |
| Xero OAuth 2.0 Beta | Bluetrait MSP | 5 years ago | 4 years ago | 1569 |
| Xero OAuth 2.0 BETA | BluetraitIO Release Notes | 5 years ago | 5 years ago | 1467 |
| Zendesk vs Tickets | Tickets General | 12 years ago | 12 years ago | 3940 |