12 years ago
12 years ago
General Troubleshooting
3400
Blank Page
If your Tickets or MrPassword install gives you a blank page after install this often means that there is a PHP error.
You can enable the error messages by editing the index.php file in the root of the install.
After the line (Tickets):
namespace sts;
Add:
error_reporting(E_ALL); ini_set('display_errors', '1');
After the line (MrPassword):
namespace mrpassword;
Add:
error_reporting(E_ALL); ini_set('display_errors', '1');
This will now display any error messages when you load the web page.
Once you have the specific error message please log a support ticket and we should be able to help.
Applies To: Tickets, MrPassword